TERMS OF SERVICE

Last Updated: October 22, 2026

1. Introduction

Welcome to plinvilo.

By accessing, browsing, or purchasing products from this website, you agree to be bound by these Terms of Service and applicable policies published on our website. Please read these terms carefully before using our website or placing an order.

This website is operated by:

Wuhan Xin'an Jiasheng Network Technology Co., Ltd.

Registered Address:
Room 3, Floors 1–2, Building 32,
Sanyang Residential Community, Laodong Subdistrict,
Jiang'an District, Wuhan, Hubei, China

Business License Entity:
Wuhan Xin'an Jiasheng Network Technology Co., Ltd.

2. General Terms

By using this website, you agree to comply with these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these terms, please discontinue using our website and services.

You must be at least 18 years old or have the legal capacity required under applicable law to place an order and enter into a binding agreement.

You agree not to use this website for unlawful, fraudulent, abusive, or unauthorized purposes.

3. Products and Services

We make reasonable efforts to display product information, images, prices, descriptions, specifications, and availability accurately.

However, we cannot guarantee that all website information will always be complete, current, or free from errors.

We reserve the right to correct errors, update product information, adjust prices, modify product availability, or discontinue products where reasonably necessary and permitted by applicable law.

Product colors, sizes, packaging, and other details may vary slightly due to screen settings, lighting conditions, manufacturing variations, or manual measurements.

Customers are responsible for reviewing product descriptions, specifications, dimensions, and selected options before completing a purchase.

4. Orders and Payment

When you place an order, you submit a request to purchase the selected products.

We reserve the right to review, reject, limit, or cancel orders where reasonably necessary, including in cases involving:

• Product unavailability or inventory limitations.

• Pricing or listing errors.

• Payment issues or suspected fraud.

• Inaccurate customer information.

• Other legitimate operational or legal reasons.

Payments are processed through secure third-party payment providers available at checkout. We do not directly store complete payment card details on our website.

An order confirmation email acknowledges receipt of your order but does not necessarily guarantee final acceptance or shipment.

If a paid order is canceled, any applicable refund will be issued to the original payment method, subject to applicable law and payment provider procedures.

5. Shipping and Delivery

We provide shipping services to supported destinations shown at checkout.

Order processing times, estimated shipping times, shipping fees, tracking procedures, and delivery availability are described in our Shipping Policy.

Customers are responsible for providing complete and accurate shipping information when placing an order.

Delivery times are estimates and may vary depending on the destination, carrier operations, customs clearance, holidays, transportation disruptions, and other circumstances beyond our reasonable control.

Tracking information will be sent to the email address provided at checkout after the order has shipped.

6. Customs, Duties, and Taxes

For international orders, customs duties, import taxes, brokerage fees, or other charges may apply depending on the destination country or region.

Unless otherwise stated at checkout or required by applicable law, these charges are the customer's responsibility and are not included in the product price or shipping costs.

We cannot guarantee customs clearance times or prevent delays caused by customs inspections and import procedures.

7. Returns and Refunds

Returns and refunds are handled according to the Return & Refund Policy published on our website.

Customers should review that policy before purchasing, including the applicable return period, eligibility requirements, return shipping costs, and refund procedures.

Returned products must meet the applicable conditions stated in our policy.

Approved refunds will generally be issued to the original payment method. The time required for the refund to appear may vary depending on the customer's bank, card issuer, or payment provider.

Nothing in these terms limits consumer rights that cannot lawfully be excluded or restricted.

8. Customer Responsibilities

You are responsible for:

• Providing accurate contact, billing, and shipping information.

• Reviewing product details and selected options before purchasing.

• Checking order details before completing payment.

• Keeping account credentials secure, where an account is used.

• Notifying us promptly of suspected unauthorized account activity.

You agree not to misuse our website, interfere with its security, submit fraudulent information, or infringe the rights of others.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Please review our Privacy Policy to understand our data practices and applicable privacy choices.

10. Limitation of Liability

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential losses arising from the use of our website or services where such exclusion is legally permitted.

We do not guarantee uninterrupted website operation or that our website will always be free from errors, delays, security risks, or technical issues.

Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

11. Governing Law and Disputes

These Terms of Service are subject to applicable laws and regulations.

Any dispute arising from the use of our website, these terms, or purchases made through our services should first be addressed through good-faith communication between the parties.

If a dispute cannot be resolved through communication, it will be handled through the appropriate legal process under applicable law.

Nothing in this section removes any mandatory consumer protections available under applicable law.

12. Changes to These Terms

We may update or revise these Terms of Service from time to time to reflect changes in our business operations, products, services, or legal requirements.

Updated terms will be posted on this page with a revised date.

Your continued use of our website after updated terms become effective is subject to the revised terms, to the extent permitted by applicable law.

13. Contact Us

If you have questions about these Terms of Service, orders, payments, shipping, returns, or refunds, please contact us:

Brand: plinvilo

Website:
https://plinvilo.com

Email:
service@plinvilo.com

Customer Service:
+1 937-310-9242

Company Information

Operated by:
Wuhan Xin'an Jiasheng Network Technology Co., Ltd.

Business License Entity:
Wuhan Xin'an Jiasheng Network Technology Co., Ltd.

Registered Address:
Room 3, Floors 1–2, Building 32,
Sanyang Residential Community, Laodong Subdistrict,
Jiang'an District, Wuhan, Hubei, China

Thank you for choosing plinvilo. We are committed to providing clear product information, reliable customer support, and a convenient shopping experience.